NispiraLuxury Ice Cold Brew Dripper Coffee Maker in Stainless Steel and Borosilicate Glass, 1000 ml Silver

With this drip system you'll be able to make an exceptional cup of coffee. Even more exceptional is the customer service. The glass is fragile, and I ended up breaking my water reservoir. However, I reached out to customer service who was able to replace it quick and efficiently.10/10 would recommend

Wonderful product. It's simple, elegant and fits on my small countertop.Pros: it does what it's sopposed to do; make strong low acidity coffee comcentrate. Easy to clean and compact yet looks good enough that you don't need to stash it when you have company.Cons: some of the glass is delicate like the dust cover for the syphon piece. It's small so if you use it every day or for company and friends you will find the 750 ml limit (that's the max you can make before the elixir is touching the grounds) is quite limiting and having enough joe is a uphill battle.That being said it's the best bang for the buck I've seen and it would be cheaper to buy two of these than one of the slightly larger and fancier models for close to the same results

The aesthetics of this item made it a highly anticipated gift. The mechanics / design of it made it a total flop. The interior diameter of the upper ring didn't allow for the upper glass dispenser piece to sit in it as shown. It was too tight, so we had to take a Dremel to it to grind it down for it to fit, which just made the whole thing kind of disappointing, since it looked so good originally, and was NOT inexpensive...

I'm giving "Nispira" 5 stars for their Customer Service alone. We did have a defective valve that leaked. Amazon would not replace the part without us returning the entire unit in original packaging, reordering a new unit, then credit my account, etc..... I immediately wrote to Nispira and they sent out a valve for free! That type Customer Service so important to me these days. I really do appreciate it, the replacement arrived fast and no leaks! Amazon probably has some policy that would not allow this transaction to be convenient, so I give them 3 stars this time.I got this cold brewer for my husband for Christmas. He really likes the looks of this model! We think its very attractive. He's giving it 4 stars because of the very thin glass and the assembly was a tad tricky to keep the base flat and not wobble. He ended up bending the base and he is definitely mechanically inclined. Not a big deal to him. He read the reviews before choosing Nispira so, he's been extremely careful handling the pieces when cleaning. But I'm the one cleaning it and yes, just be mindful....... Hope this helps!

This is a pretty good cold brew coffee maker. The glass is heat proof and high quality, and despite other reviews, I don't see it breaking unless it really drops on a hard surface. The most important component for a quality cold brew is the drip valve and the one included is excellent and keeps a pretty consistent rate from start to finish. It also looks stylish on the counter.I wish the metal base and the metal water reservoir holder used heavier metal and that build quality was a bit better. During assembly, 2 screws were difficult to thread, and the coffee and water container can be placed off center because of the design. Lastly, if you're brewing at the industry recommended 1:11 ratio of coffee to water you can't brew more than 700 grams of coffee, because the grind cup can only hold that much.

The glass on the top of this "luxury" ice coffee broke after the 3rd time I used it. The top is for putting ice. The glass is thin and fragile and the opening for putting the ice is so small I had to to let the ice drop a few inches. The last time I did this the glass broke. It is an expensive product with very thin glass for the price. I put 2 stars instead of 1 because the dripper works very well (when the glass is not broken).

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Update: When I reached out to the seller, Coffee and Toy, instead of the manufacturer they replied within minutes and offered to send a replacement right away. EXCELLENT customer service and I will buy from them again without hesitation! As stated below, 5 star product when working properly.I really want to love this product, but the valve that controls the drip speed is defective. The internal portion is not lined up with the housing, making it very difficult to control. Without constant supervision it will either stop completely or overflow. I have tried to contact Nispira through their website three separate times and have not received any response from them.When we are able to get it to work, the coffee is excellent! The glass is quite fragile as expected, which makes cleaning more stressful than difficult. If I could get a replacement valve this could be a 5 start product!