HozelockAuto Reel Wall-mounted 40m: Easy to Install, Child-lock, Auto-rewind, Ready-to-use with Nozzle, Fittings, Hozelock Hose and Accessories Included 5 Year Guarantee* [2595R8000]

I've recently installed this hose, the 40m version and it is an installation, not just a quick nail on the wall job. The unit is substantial and weighty so choose a well found wall to hang it on. The assembly instructions are well written, easy to follow.In use, just steadily pull out the hose and release; the unit self locks in place. Extending the hose and letting the hose retract can only be done with the water supply turned off and residual pressure in the hose released. The retract system has an automatic hose laying guide in the body which helps ensure consistent rewinding. As long as one controls the retraction of the hose it works very well.

Bought this to replace our old manual winding Hozelock (15m) hose as we really wanted to go beyond the rear garden and have scope to get to the front of the house to wash the car, water the front garden and clean the front patio.It was pretty straight forward to install (all of the parts are contained under the side cover) and comes supplied with a variable jet spray nozzle (which I replaced with a Hozelock Multi-Spray Ultramax), a short length of tap connection hose, two hose connectors ('regular' and 'water stop' valve - which I replaced with metal 'Pro' versions), a screw tap connector with adaptor (again, replaced with a metal 'Pro' version) and 4 x 50mm screws with 7mm wall plugs which - given the weight of this (17kg empty) - looked mismatched and basically not up to the job... but if you drill them tight to the specified 7mm into a good solid wall surface, combined, I found they were absolutely rock solid on our brick wall (drilled through the brick, not the mortar).To use, it takes a few goes to get used to the 'locking to the length you want' and 'rewinding' procedures but you start to feel how it works and then it's easy. The mechanism winds the hose in and distributes it evenly on the enclosed reel as it does so. It's pretty clever in that regard. And of course, the whole unit is detachable from the wall bracket (lockable with a padlock) so that it can be stored during the cold months (which is highly recommended to extend the life of the unit). The hose itself is Hozelock's finest 'Ultramax' and... well, time will tell... but I expect it will outlast the lifetime of the unit if looked after.Downsides? Well... firstly, it's [neccessarily] big and quite heavy... so make sure you know what you're letting yourself in for in that regard. Having said that, once it's installed and folded against the wall, the size of it oddly disappears and it just becomes another bit of plastic garden kit. Second, it's easy to be put off by the supplied screws and wall plugs. They really don't look like they will hold it up and having read some reviews on here, they haven't... but I feel this may be an installation issue. Make sure you mount it on a good wall, drill accurately and to instruction and you'll be fine. Get your own beefier anchors if it inspires more confidence in the product, but in my view, that won't be neccessary for most applications. Third, the shape of the wall bracket won't allow for some electric screwdrivers or drill screwdriving to be used without risk of wrecking the screwheads. I used a 12" long 'old school' 'Pozidrive' screwdriver and screwed them in manually but it was hard work! And then lastly, ours leaks a little bit... somewhere within the casing that I can't really get to without voiding the warranty probably... but again, it's not a real deal-breaker as it's not a lot and it is mounted above our perimeter grille drain so it's dealt with. I'll keep an eye on this because if it really starts to wee over the next few months, I'll probably hassle Hozelock for a replacement.Other than that, It's excellent and a joy to use. Highly recommended.** Review Edit 1**Okay, so it's been a week and a bit... and it has started to properly leak internally. I would've tolerated it if the leak continued to be a dribble as the hose retraction still worked perfectly and water pressure was still good... but it's turned into a fountain at the Auto Reel end so I've requested a replacement from Amazon, who's legendary customer support was again, superb (Hozelock's support phoneline incidently, is constantly engaged). New one arrives tomorrow. Hopefully, leak-free. Will keep you updated.** Review Edit 2 **New one arrived... swapped them out. No leaks. Sorted!!

Arrived in good time. Very easy to put up, providing you have a strong man to do it. I would suggest you do what we did, make a paper template from the swinging arm, then drill the 4 holes straight through the template into the wall. (It would have been better if Hozelock had included their own template). We did replace the 4 screws with stronger ones, and my husband also put nylon washers between the screw and the swinging arm, to save the screw crushing the arm, (again another thing Hozelock could include for next to no extra cost).I've tested the unit a couple of times so far - the auto reel facility will be a godsend to me. I've pulled the hose out to full length with water on, and inside the hose, then "walked" it back into the unit. The unit has a kind of hoop thing where the hose feeds onto the reel, which automatically moves back and forth, so the hose winds evenly onto the housing. It doesn't get bunched up in one place. I do have corners to go around, so should really order a couple of the corner accessories hoselock sell, but I'll see how I get on before going to that expense. Because of this, I found it quite hard to pull the hose, given that its rubbing on the corners of the house, quite hard, but not so you end up puffing or anything. In a straight line its a doddle, my granny could do it.Hoze lock only give you a basic sprayer at the end, infact its not even a sprayer, just a tap really, so you can't adjust the setting of the spray, or more importantly, turn the spray or water off at the end of the hose. I immediately replaced it with my usually multi spray hoselock gun, where you can turn the water on/off at the nozzle, so it wasn't a problem. Again, if you go to the expense of spending that much money on a hose, Hozelock should really provide an equally upmarket spray gun to go with it, not just the basic tap style one you get.All in all, bearing in mind I haven't used it much, I am really really pleased with this product. Its going to save me tons of time, not having to manually wind the hose, and will be a lot easier on the arms I would think. You will need someone strong to put up the hose itself. I could put up the arm easy enough, but wasn't strong enough to lift the unit onto the arm once I'd done it.

Just installed this yesterday. It is a nice robust item. My advice is to get your own good quality screws as accessing the screws when installing is tricky, and the screws which come with the unit are poor quality, so will damage very easily when under pressure from a power driver. Installation is not as easy as made out, you will need to allow time and have a very slim marker to mark the holes you intend to drill...I ended up having to use a kids paint brush and some paint! A traditional pencil will not fit through the mounting points on the unit. Get good screws - You do not want to destroy a screw halfway through installation!! Other than that, the unit looks great and does what it should. It's really tidy and has really cleaned up the side passage to the house which previously had trailing hoses and lots of related trip hazards.

Excellent product.

I've bought as few of these now for myself and customers. They're easy to install and so far I've had no reports to say parts have broken off or stopped winding in.I'd fully recommend this item

Working well thank you